Engage · Discuss · Resolve — governance technology for trustees

You signed up to govern. Not to be everyone's grievance counsellor.

Your managing agent does the admin. You do the governance — and somehow also the lift conversations, the WhatsApp moderation, and the Saturday-morning ambush at the gate. Konsensus gives the grievances a proper home, and gives your weekends back.

The agent does admin. Trustees do everything else.

Managing agents invoice for the paperwork. Trustees absorb the rest — the judgement, the liability, the institutional memory, and the open-ended emotional labour of being the scheme's permanent unpaid escalation channel. Here's what that looks like in practice.

01 / Grievance fatigue

You become the complaints department — in lifts, at the gate, on WhatsApp at 22:47.

Owners with a frustration and no proper channel default to the trustee they recognise. None of it gets resolved, all of it costs your evenings.

02 / Liability without leverage

Personal fiduciary exposure on every decision you sign.

Trustees act in a fiduciary capacity. Poor record-keeping or ambiguous voting is the trustee's problem — not the managing agent's.

03 / Compliance, unsupported

The Sectional Titles Schemes Management Act is non-negotiable.

Participation Quota, quorum rules, special and unanimous resolution thresholds — get one wrong and the resolution is voidable.

04 / Memory that walks out

Every trustee handover is an information cliff.

When trustees rotate, the institutional memory walks out with them — and the same disputes return every two years.

Built around the trustee's actual job.

Not a generic forum. Not another minutes archive. Konsensus is a governance system designed against the Sectional Titles Schemes Management Act, the Prescribed Management Rules, and the lived workflow of the trustee chair.

Engineered with legal precision, deployed by working trustees.
i

AGMs you can defend

Convene meetings with statutory-compliant notice, structured agendas, quorum tracking, and evidence trails that satisfy CSOS scrutiny.

STSMA-aligned · Quorum-aware · Evidence-ready
ii

Voting that holds up under challenge

Participation Quota baked into the data model. Every vote timestamped, attributable, and immutable.

PQ-correct · Threshold-enforced · Auditable
iii

A proper home for the grievances

Owners get a real channel to raise concerns — visible, traceable, and out of your inbox.

Structured intake · Trustee-visible · Lift-conversation-free
iv

Institutional memory that survives handover

Every resolution, rationale, and supporting document captured in a searchable archive.

Decision provenance · Searchable · Trustee-portable
v

Dispute pathways short of CSOS

Structured grievance intake and documented resolution attempts. When matters escalate, the audit trail makes the trustee's case for them.

Mediation-first · CSOS-ready · Trustee-protective

Three things every trustee gets back: time, certainty, and protection.

Trustees don't take the role for the love of administration. Konsensus is built so the burden of governance comes off the trustee's evenings — and the defensibility of their decisions goes up.

01

Time back

Meeting prep collapses. Notices, agendas, supporting bundles, and proxies assemble themselves.

  • Automated notice & agenda generation
  • Proxy capture and validation
  • One-click bundle for owners
  • Minutes drafted from the meeting itself
02

Certainty in the chair

You stop guessing whether a resolution carried. The system tells you, against the right threshold, in real time.

  • Live quorum & threshold tracking
  • Participation Quota baked in
  • Resolution category enforcement
  • Transparent, owner-visible tallies
03

Protection under scrutiny

If a vote is challenged — the answer is already in the system. Documented, dated, defensible.

  • Immutable decision record
  • Full audit trail per resolution
  • Rationale and dissent captured
  • CSOS-ready evidence export

The cost of getting governance wrong.

A single voidable resolution can take a scheme back to square one. A single avoidable CSOS application can cost more than a year of platform fees. The numbers below are why trustees engage us.

R0
What an irregular AGM is worth to a scheme. Procedural defects render resolutions voidable under the STSMA.
Sectional Titles Schemes Management Act, 2011
5yr
Typical trustee tenure. The shorter the memory horizon, the heavier the institutional memory problem.
Industry observation
1/100
PQ vote can flip a result. Get the participation quota maths wrong and the resolution is challengeable.
STSMA s.32(1)

Get back to governing.

A thirty-minute walkthrough with a working trustee on our team. No sales theatre — just the platform against your scheme's real workflow, and an honest answer to whether it fits.